FAQ @ Help
❓ Frequently Asked Questions (FAQ) & Help – House of Fashion
Welcome to our Help Center. If you have a question, you’ll likely find your answer below. Still stuck? Our support team is just a message away.
👗 1. What type of products do you sell?
We offer premium quality stitched and unstitched clothing for women — including 2-piece and 3-piece lawn, cotton, and luxury wear.
📦 2. How do I place an order?
Simply:
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Browse your favorite item
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Choose size (if applicable)
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Click “Add to Cart”
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Proceed to checkout
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Enter your delivery details and confirm the order
💳 3. What payment methods are accepted?
We accept:
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Cash on Delivery (COD)
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JazzCash / EasyPaisa (on request)
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Bank Transfer (for prepaid orders)
🚚 4. How long will my order take to arrive?
Delivery time depends on your location:
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Multan: 1–2 working days
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Major Cities: 2–4 working days
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Remote Areas: 3–6 working days
You’ll receive an SMS or email once your order is shipped.
🎯 5. How can I track my order?
You’ll receive a tracking number after dispatch. Visit our Track Your Order page and enter your tracking number to see real-time delivery status.
🔁 6. Can I exchange or return my item?
Yes, you can request an exchange or return within 7 days of receiving the product — provided it’s unused and in original condition.
Read our full Returns Policy for details.
❌ 7. What items are not eligible for return?
We do not accept returns on:
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Sale or discounted items
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Customized/stitched items
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Items without tags or used/washed
🧵 8. How can I be sure about the size?
Each product includes a Size Chart. Please check it before placing your order. Still unsure? Message us on WhatsApp — we’re happy to assist.
🛍️ 9. Do you offer wholesale or bulk discounts?
Yes! For bulk purchases or resellers, contact us directly at:
📧 houseoffashion338@gmail.com
📱 WhatsApp: 0329-6694167
📞 Still Need Help?
Our support team is always here for you.
Email: houseoffashion338@gmail.com
Phone/WhatsApp: 0329-6694167
Location: Multan, Pakistan
🕒 Support Hours: Mon–Sat | 10:00 AM – 7:00 PM
👑 We’re Here to Make Fashion Easy
Need help? Just reach out — we’re always happy to assist our fashion family.